THE REALTY MEDICS 101 QUESTIONS

How is The Realty Medics different from other property managers?

  • We’re Central’s Florida’s highest-rated 5-star property management company on Google, Yelp and the Better Business Bureau. We’re known for delivering the most for your rental property investment for the least amount of hassle, which we call “Property Management Peace of Mind.”
  • Our technology blows away the competition. Today, property management IS rocket science, and nobody can match our technology tools. Our president, Ben Sencenbaugh, is a former NASA Space Shuttle engineer with a gift for developing software that helps human beings be more … well, human.
  • Our staff are “Property Management First Responders,” because they’re known for being hyper-responsive, professional, courteous and experienced. Because our agents are required to keep current on all legal aspects of property management, they’re also known for being informed.
  • We find the highest-quality tenants. Our website is syndicated to almost 100 other websites. We take advantage of the MLS at no additional cost to you. And we offer a No Security Deposit Option for qualified renters—making your property even more attractive to prospective renters while still protecting you against tenant damages to your property.
  • Our scale saves you money. Because we manage over 1,000 properties, we can lower your costs through economies of scale. In other words, we can offer multiple services that would be cost-prohibitive for individual owners and smaller companies.
  • We’re available 24/7. Our emergency maintenance providers are on call 24/7 to stabilize emergency issues that could lead to larger problems or increase your liability.

What’s The Realty Medics’ role as a property manager?

Our role is to engineer the best possible experience for our owners. That means generating steady income for you while preserving or increasing the value of your investment property. Our specific tasks include advertising your property, screening tenants, negotiating leases, collecting rent, scheduling maintenance for your property, keeping accurate records and providing regular reports and communication.

What’s your philosophy of property management?

We want to make Central Florida the best place to live because it’s the best place to rent. That means engineering a positive rental experience based on maximizing ROI for owners while maintaining quality housing for tenants. We do this by building strong relationships, using the latest technology, implementing effective marketing strategies, staying on top of industry trends, and following consistent systems—all with honesty and integrity.

What expectations do you have for leasable properties?

Before we offer a property for lease, we thoroughly inspect it to ensure compliance with all governmental ordinances. We also advise our clients with recommendations to maximize their return on investment. By offering a quality product, we work hard to minimize maintenance requests and complaints while maximizing resident retention and satisfaction.

How do you handle maintenance?

Our Property Management First Responders ensure minimal inconvenience to owners and residents by providing 24-hour emergency services, as well as a quick response to routine repair and maintenance requests. All tenants must submit maintenance requests in writing through their tenant portal. The request then enters our workflow, and we contact owners for approval before work is performed. Emergency requests may need to be completed before the owner has provided an approval, but only enough work to ensure that further damage doesn’t occur.

Do you require insurance?

We require general liability insurance policy for the protection of any claims arising out of the operation, leasing and maintenance of your property.

ADDITIONAL QUESTIONS

How do you communicate with owners?

Promptly and thoroughly. We are constantly in contact with our Clients. We are constantly providing updates to our Clients. Sometimes too much. We want you to know we are working hard and will keep you up to date. Most of our Owners trust us to make the right decision, but we wait for the you to tell us that. We have the proprietary software that allows us to always have the latest information. You can always call or email and we will respond the same day. It is our Company policy.

Can you help me buy or sell investment property?

Yes, our Co-Owner/Broker, Tommy Weclew is an expert in buying and selling investement properties. He has bought and sold hundreds of millions of dollars of properties. He will be happy to assist you with the acquisition and disposition of investment property. Should you have an established relationship with another Realtor®, we can work with them to make a smooth transition as well.

How much can my investment property lease for?

Several factors determine your lease rate, including rental rates for competing homes in the immediate area, as well as your property’s location and condition. Since we have more than 1000 rental properties in Central Florida, we have internal market data as well as having a rental home in most neighborhoods in our area. We will be happy to provide you with a Free Rental Price Analysis report with the best possible pricing.

ADDITIONAL QUESTIONS

How do you communicate with owners?

Promptly and thoroughly. We are constantly in contact with our Clients. We are constantly providing updates to our Clients. Sometimes too much. We want you to know we are working hard and will keep you up to date. Most of our Owners trust us to make the right decision, but we wait for the you to tell us that. We have the proprietary software that allows us to always have the latest information. You can always call or email and we will respond the same day. It is our Company policy.

Can you help me buy or sell investment property?

Yes, our Co-Owner/Broker, Tommy Weclew is an expert in buying and selling investement properties. He has bought and sold hundreds of millions of dollars of properties. He will be happy to assist you with the acquisition and disposition of investment property. Should you have an established relationship with another Realtor®, we can work with them to make a smooth transition as well.

How much can my investment property lease for?

Several factors determine your lease rate, including rental rates for competing homes in the immediate area, as well as your property’s location and condition. Since we have more than 1000 rental properties in Central Florida, we have internal market data as well as having a rental home in most neighborhoods in our area. We will be happy to provide you with a Free Rental Price Analysis report with the best possible pricing.